8 Tips for a Stress Free Property Management Experience

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Owning a rental property is an outstanding investment for your future. Purchasing a house or apartment and having tenants pay off most of your mortgage while creating cash flow offers investors the best of both worlds, but it isn’t without stress.

Investing in stocks and bonds means putting your money away and waiting for it to grow. Real estate brings other variables, though, because you’ll have people you may not know living inside your property and potentially devaluing your assets. These individuals could create headaches for you, despite the effort you put into screening them.

The good news is that you can minimize your issues as a landlord by following some tips. This guide looks at eight steps for stress free property management after purchasing a rental home. 

Problems You Could Encounter With Tenants

You’ll eventually run into issues with your renters if you own investment properties for long enough. These scenarios are part of doing business, so preparing for them ahead of time is advisable. Concerns you might find at your rental homes include the following:

Late Rent Payments

Even solid tenants could occasionally have problems paying their rent on time. This situation isn’t the end of the world if it happens once or twice, but it could create financial issues if you aren’t prepared. Constantly chasing renters for money or reminding them of their late payments can also add stress to your time as a landlord.

Property Damage

Your renters could damage your property while living there, leaving you with considerable expenses and time commitments before finding a new tenant. Entering your home to find significant damage is highly stressful because you’ll have to figure out how to make the repairs and find the time to complete them.

Rapid Turnover

Continually searching for new tenants will take considerable time and add to your stress. Renting to new people forces you to market the property, answer queries, meet with prospects, show the home, check references, and fill out paperwork before letting someone move into the unit. Constant turnover can quickly create a nightmare scenario for landlords.

All of these problems will make your life as a landlord more challenging. You can invest in a peace of mind property management solution to reduce your workload, though, minimizing the anxiety your rental property creates for you.

Eight Ways to Minimize Your Stress as a Landlord

Learning how to reduce your stress is vital as you become a landlord. You don’t want to dread visiting or thinking about this property. It should be an enjoyable part of your life because of its significance to your future. Some ways to minimize the issues you’ll face and create a stress free property management scenario include the following:

1. Understand Local Laws

It’s vital to understand local rental property laws before you begin. Knowing tenant rights, dispute resolution rules, and your responsibilities as a property owner ensures you don’t run into legal problems and have a firm grasp on how to handle most situations that come your way.

2. Effectively Market the Property 

Knowing how and where to market your rental property is essential for all landlords. Most property owners now advertise their properties online and answer queries via email or instant message, minimizing their time on the phone.

3. Inspect the Property Regularly

Visiting your rental property every few weeks can reduce the problems you’ll encounter. Tenants are more likely to take good care of the home if they know you’ll be visiting, and noticing damage early on ensures you can take the necessary steps to prevent it from happening again.

4. Create a Screening Process

You’ll need to screen potential tenants before allowing them to move in, and having a dedicated process can reduce your workload and create peace of mind. Your screening process could involve checking references and credit scores, which are solid indicators of an individual’s viability as a renter.

5. Set Acceptable Rental Rates

Learning about the local market and setting rental rates that align with neighborhood comps can reduce stress as you figure out how much to charge. Setting your rental rates too high or too low can attract the wrong tenants or no renters whatsoever, so you’ll need to walk a fine line when determining how much to charge.

6. Put Money Aside for Expenses

Surprise expenses can put you in a stressful situation as a landlord. A broken furnace, water heater, or other essential appliance will put you out a significant amount of money, so creating an emergency expense fund is critical for property owners. This money can help keep you out of debt and make these charges easier to stomach when the time comes.

7. Develop a Re-Leasing Plan

Having a re-leasing plan when tenants unexpectedly move out makes it easier to find new renters. It could take months to find suitable tenants if the market goes through a downturn, but having your ads ready to go the second you need them can save you some time. 

8. Rely on a Property Management Firm

The single greatest tip for stress free property management is to hire a professional firm. These firms can handle all the jobs on this list and much more, ensuring you don’t have to deal with any day-to-day issues at your rental property. 

Peace of mind property management relies on having a plan and hiring the right firm to implement it. Researching and selecting a company that will minimize stress is crucial as you become a landlord.

Property Management Assistance

The property manager you choose should have experience in your area and understand how much to charge for rent in your neighborhood. They should also handle any maintenance you require and deal with your tenants on a daily basis.

Nomadic Real Estate offers stress free property management services in the metro D.C. area. Our team will handle all the day-to-day issues surrounding your investment property so you don’t have to deal with the stress. Contact Nomadic Real Estate for more information on our peace of mind property management services.

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Enhanced Reporting

Your portal includes a selection of extremely useful reports. Reports are available in the “Reports” section, and are distinct from the financial statements. Unlike financial statements which are static records, Reports are dynamic real-time records that will update with current data every time you view them. 

Scroll down to learn more about Reports:

Navigate to the "Reports" module in your portal:

Owner Portal Reports
  • Keep in mind, these reports are dynamic records. They will refresh to display current information every time you view them. 

Enhanced Rent Roll Report:

Enhanced Rent Roll Report
  • The Enhanced Rent Roll Report will show the rent amount, last payment date, move-in date, lease expiration date, and security deposit amount for each of your tenants. 
  • It will also show a portfolio summary with occupancy percentage, vacancy loss, and more!

Unit Comparison Report:

Unit Comparison Report
  • If you own multiple units (or buildings) with Nomadic, you’ll get access to the Unit Comparison Report. 
  • This report enables you to quickly compare financial performance between your units at a glance without toggling between individual reports. 

Income Statement Month-Over-Month:

Income Statement by Month Report
  • The Income Statement Detail – Monthly Report serves as a month-over-month record of portfolio performance. You’ll see itemized income and expense categories and can track monthly. This report will update with fresh data every time you view it. 

Financial Statements

Financial statements will be published to your portal on a monthly basis. The statements are found in your Documents library, and provide a historical record of all financial performance. The statements serve as a snapshot of financial performance over a given period, and are static documents (unlike Reports, the statements do not update/change in real-time). 

Scroll down for more info about the Financial Statements in your Documents library:

The Documents area contains monthly financial statements:

Owner Portal Documents
  • The statements in the Documents are are static documents. They are posted to the portal once a month to serve as a historical record of financial performance. 

Download a statement to see month and YTD financials:

Owner Portal Property Statement

You'll also find a month-over-month operating statement:

Month over Month Statement

Portal Communication Tool

You can use your owner portal to communicate with our team. Any messages you send through the portal will go straight to your Account Manager. When we reply, you’ll get an email notification and you’ll also see the message in your portal next time you log in. 

Here’s an overview of using the communication platform:

Click "Communications" and navigate to "Conversations":

Commincation Dashboard Screenshot
  • The communications module will contain a record of all messages that you create through the portal. 

Click the "New Message" button and send your message:

Owner Portal New Message Screenshot

Responses will show up in the conversation ticket:

Portal Conversation Response Screenshot
  • You’ll get an email notification whenever you get a response, and you’ll also see the message in your portal next time you log in. 

You can reply in-line using the comment box:

Owner Portal Comment

Each conversation will be logged in its entirety:

Portal Conversation Snapshot

Understanding the Ledger

Your portal includes a ledger with all transactions. The ledger is populated with data in real-time as transactions flow through our accounting software. Much of this information is also available in the Reports area, as well as the Statements in your Documents library, but the ledger is the most comprehensive resource for diving into the details. 

Please scroll through the sections below to get a better understanding of how to interpret the ledger. 

By default, transactions are sorted chronologically:

Owner Ledger Dates
  • The date reflected in the lefthand column is the actual transaction date, not the “bill date”. This is the date the transaction was actually processed. 

If you have multiple properties with Nomadic, you'll see the address for each transaction in the "Location" column:

Ledger Property Column
  • You can filter the ledger to look at just one property, all properties, or specific sets of properties. 
  • If you only have one property with us, you’ll just see the ledger for that property. 

The Description column displays the transaction type:

Owner Ledger Description Column
  • BILL: this is an expense transaction, such as for repair costs or management fees.
  • CHARGE: this is a transaction  billed to the tenant, most typically a rent payment. 
  • NACHA EXPORT: this is a credit we processed to your distribution account. This type of transaction is how you get paid! 

The Amount column shows the dollar value of each transaction:

Owner Ledger Amount Column
  • Positive Amounts: if an amount is positive, it reflects a transaction that is payable to you. Typically, this will be a rent payment that we collected from your tenants. On occasion, a positive number could also signify a journal entry or credit adjustment. 
  • Negative Amounts:  if an amount is negative, this is a transaction that is either payable to Nomadic or is an amount that has already been paid to you. Typically this will be for repair costs or management/leasing fees. Owner draws (net distributions into your checking/savings account) also reflect as negative amounts, since they have already been paid to you. 

The Account Balance column shows a sum of positive/negative transactions at a given point in time:

Owner Ledger Account Balance Column
  • Account Balance should always equal zero after a net distribution has been processed. When the balance is zero, this means that all expenses have been paid and you’ve received the remainder as net operating income, leaving a balance of zero (meaning: no one is due any money, as all funds have been distributed appropriately). 

Navigating the Propertyware Owner Portal

Your portal includes some extremely useful features that help you understand your property’s financial performance at a new level, with real-time transparency into every transaction.

Scroll through the snapshots below for an overview of portal navigation! If you need more help or have specific questions about using the portal, you can reach out to your Account Manager any time for a screen share. 

You can filter all info by date range or property:

PW Portal Filters

View a snapshot of income and expenses on your dashboard:

PW Owner Dashboard View

See every transaction in real-time on your ledger:

Owner Portal Ledger View

Statements and forms will be posted to your documents library:

Owner Portal Document Library

View a suite of real-time financial reports:

Portal Reports View

See a running list of all bills, and drill down for more detail:

Owner Portal Bills View

Under Bill Details, you'll find dates/descriptions/amounts and more:

Portal Bill Details

You can also communicate with your Account Manager through the portal:

Owner Portal Communication Tools

How do net distributions work?

Net distributions keep your accounting clean and simple. Each month we’ll collect rent from the tenants, deduct any repair expenses for the previous month and any management/leasing fees for the current month, and credit the remaining net operating income to your account. 

Net Distribution

You’ll receive a statement via email each time a net distribution is processed, and can view all transaction details in your Propertyware owner portal.