7 Differences Between HOAs and Property Management Companies

Table of Contents

7 Differences Between HOAs and Property Management Companies 1

Owning a rental property often means dealing with different entities that ensure the upkeep and management of both the property itself and the surrounding community. Two such entities are Homeowners Associations (HOAs) and property management companies. While they serve different functions, their roles often overlap in ways that can sometimes be confusing. As a property owner, knowing the difference between the two is key to avoiding conflicts and maintaining a smooth operation of your rental property.

A property manager can be instrumental in maximizing your rental’s potential. However, in communities governed by an HOA, the property manager needs to understand and comply with all HOA rules and guidelines to ensure tenants are adhering to community standards. This coordination between HOA rules and property management can significantly impact the success of your rental property.

For expert help in navigating these complexities, our property management services ensure that your property and tenants are compliant while maximizing profitability.

Let’s delve deeper into the seven main differences between an HOA and property management and how these roles can work together.

1. HOAs Make the Rules for the Entire Community

At the heart of an HOA is its role as the rule-making entity of a community. An HOA establishes and enforces the Covenants, Conditions, and Restrictions (CC&Rs) that every homeowner must follow. These rules aim to maintain a certain standard of living, ensuring that all properties adhere to a consistent appearance and that homeowners and renters follow the agreed-upon community standards.

HOA rules can regulate a variety of aspects, including but not limited to:

Exterior maintenance: Rules may dictate how often a property’s landscaping must be maintained, which plants or types of grass are allowed, and even how long grass can be before it must be mowed.

Aesthetics: From approved house paint colors to restrictions on visible decorations, the HOA may have specific requirements to keep properties visually harmonious.

Noise and pets: HOAs often regulate noise levels, especially during nighttime hours, and have rules about the type and number of pets allowed.

Common areas: Use of shared spaces such as swimming pools, parks, and walking trails also falls under the HOA’s jurisdiction.

Before you invest in a rental property within an HOA-governed community, it’s essential to fully understand the CC&Rs. Property managers must also be knowledgeable about these rules since they act as your representative and ensure tenants stay compliant.

2. HOAs Enforce the Rules with Legal Authority

HOAs have enforcement powers that property management companies simply do not possess. If a homeowner or tenant violates the community’s rules, the HOA has the right to issue fines, and in extreme cases, place a lien on the property. The penalties can range from minor fines to significant legal action, depending on the violation.

For instance, if a tenant fails to adhere to rules regarding parking or landscaping, the HOA can fine the property owner—not the tenant. This makes it vital to ensure that your property manager is actively monitoring tenant compliance with the HOA’s guidelines.

Unlike HOAs, property managers do not have the legal authority to place liens or initiate legal action over violations of community rules. However, a good property manager can integrate rule enforcement into rental agreements, holding tenants financially accountable through security deposits or rental increases for non-compliance.

By including penalties in the lease agreements, property managers gain the ability to enforce rules while protecting the property owner’s interests.

3. Property Managers Are Responsible for Individual Property Upkeep

While an HOA focuses on the community as a whole, property managers are focused on maintaining the individual property. Your property manager ensures the property is well-maintained, complies with landlord-tenant laws, and is financially profitable. Tasks like regular inspections, tenant maintenance requests, and handling emergencies fall squarely within the property manager’s domain.

For example, if a tenant’s water heater breaks or the HVAC system requires maintenance, it’s the property manager’s responsibility to ensure repairs are made in a timely manner. However, they have no jurisdiction over common areas like the pool or park—that’s the HOA’s responsibility.

This clear distinction highlights why it’s essential for property managers and HOAs to work together effectively. Property managers focus on your home’s compliance with landlord regulations, while the HOA ensures the community environment remains in line with its standards.

4. HOAs Don’t Manage Rental Properties—That’s the Property Manager’s Job

HOAs are not designed to manage individual properties, even though they establish rules for the overall community. Instead, they oversee the well-being of shared spaces and enforce compliance with community guidelines.

On the other hand, a property manager is the individual or firm you hire to handle the day-to-day operations of your rental. This includes:

Screening tenants: Ensuring the tenants are responsible and suitable for the property and community.

Handling maintenance issues: Coordinating repairs and regular upkeep of the property.

Rent collection: Ensuring timely rent payments and following up on late payments.

Tenant communication: Acting as a liaison between you and your tenants.

A property manager’s primary responsibility is to make sure your property remains profitable and compliant with local and state laws. HOAs, however, do not get involved in these individual property matters. This means that while an HOA might enforce rules about the appearance of your property, they are not responsible for tenant issues or rent collection.

5. Property Managers Protect Your Financial Interests

Your property manager should be invested in protecting your financial interests as a landlord. While HOAs are concerned with the overall aesthetic and functionality of the neighborhood, a property manager’s role is to ensure your investment property remains profitable and well-maintained. They do this by making sure:

•Tenants pay rent on time

•The property stays in good condition

•Issues like damage or tenant disputes are addressed quickly

Your financial success as a property owner is a property manager’s top priority. In contrast, the HOA focuses on protecting the collective interests of all homeowners within the community.

6. Property Managers Enforce HOA Rules, Too

A property manager’s responsibilities include ensuring tenants adhere to both the lease agreement and the HOA’s rules. This means integrating HOA fees and requirements into the rental agreement, which makes tenants aware of their obligations upfront.

For instance, if the HOA requires annual fees, the property manager will ensure these are factored into the monthly rent. They’ll also ensure that tenants understand any restrictions—such as parking rules, landscaping requirements, or pet policies—and take action if these rules are broken.

A property manager acts as the middleman between the HOA, the property owner, and the tenants, ensuring everyone complies with the rules.

7. Property Managers Are Your Rental Property Experts

Perhaps the most significant difference between a property manager and an HOA is that property managers are experts in rental properties. They understand market trends, optimal rental pricing, and how to keep your property occupied with quality tenants. They also have a firm grasp of landlord-tenant laws, ensuring you remain compliant while maximizing your rental income.

An experienced property manager can make your rental property more profitable by keeping vacancies low, addressing tenant concerns quickly, and ensuring your property remains in excellent condition.

HOAs vs. Property Management: Final Thoughts

To sum it up:

HOAs govern the community as a whole, focusing on maintaining common areas and enforcing community-wide rules. They have the authority to impose fines and liens for rule violations.

Property managers oversee individual properties, maintaining them in accordance with landlord-tenant laws and ensuring tenants adhere to HOA rules. They also handle tenant screening, rent collection, and maintenance.

Understanding these distinctions is vital to ensuring a smooth relationship between property owners, tenants, and the community. Contact Nomadic Real Estate, we specialize in navigating both property management and HOA requirements to help property owners maximize their investments.

Share via Email
Share on Facebook
Share on LinkedIn
Share on Twitter
Get help from DC's top real estate team.
Founded in 2005, Nomadic is the go-to full service real estate firm in the DMV. We've helped thousands of landlords, investors, and residents and we would love to connect with you next.

Check out more of our blog posts below!

Or search for a different topic:

Scroll to Top

Enhanced Reporting

Your portal includes a selection of extremely useful reports. Reports are available in the “Reports” section, and are distinct from the financial statements. Unlike financial statements which are static records, Reports are dynamic real-time records that will update with current data every time you view them. 

Scroll down to learn more about Reports:

Navigate to the "Reports" module in your portal:

Owner Portal Reports
  • Keep in mind, these reports are dynamic records. They will refresh to display current information every time you view them. 

Enhanced Rent Roll Report:

Enhanced Rent Roll Report
  • The Enhanced Rent Roll Report will show the rent amount, last payment date, move-in date, lease expiration date, and security deposit amount for each of your tenants. 
  • It will also show a portfolio summary with occupancy percentage, vacancy loss, and more!

Unit Comparison Report:

Unit Comparison Report
  • If you own multiple units (or buildings) with Nomadic, you’ll get access to the Unit Comparison Report. 
  • This report enables you to quickly compare financial performance between your units at a glance without toggling between individual reports. 

Income Statement Month-Over-Month:

Income Statement by Month Report
  • The Income Statement Detail – Monthly Report serves as a month-over-month record of portfolio performance. You’ll see itemized income and expense categories and can track monthly. This report will update with fresh data every time you view it. 

Financial Statements

Financial statements will be published to your portal on a monthly basis. The statements are found in your Documents library, and provide a historical record of all financial performance. The statements serve as a snapshot of financial performance over a given period, and are static documents (unlike Reports, the statements do not update/change in real-time). 

Scroll down for more info about the Financial Statements in your Documents library:

The Documents area contains monthly financial statements:

Owner Portal Documents
  • The statements in the Documents are are static documents. They are posted to the portal once a month to serve as a historical record of financial performance. 

Download a statement to see month and YTD financials:

Owner Portal Property Statement

You'll also find a month-over-month operating statement:

Month over Month Statement

Portal Communication Tool

You can use your owner portal to communicate with our team. Any messages you send through the portal will go straight to your Account Manager. When we reply, you’ll get an email notification and you’ll also see the message in your portal next time you log in. 

Here’s an overview of using the communication platform:

Click "Communications" and navigate to "Conversations":

Commincation Dashboard Screenshot
  • The communications module will contain a record of all messages that you create through the portal. 

Click the "New Message" button and send your message:

Owner Portal New Message Screenshot

Responses will show up in the conversation ticket:

Portal Conversation Response Screenshot
  • You’ll get an email notification whenever you get a response, and you’ll also see the message in your portal next time you log in. 

You can reply in-line using the comment box:

Owner Portal Comment

Each conversation will be logged in its entirety:

Portal Conversation Snapshot

Understanding the Ledger

Your portal includes a ledger with all transactions. The ledger is populated with data in real-time as transactions flow through our accounting software. Much of this information is also available in the Reports area, as well as the Statements in your Documents library, but the ledger is the most comprehensive resource for diving into the details. 

Please scroll through the sections below to get a better understanding of how to interpret the ledger. 

By default, transactions are sorted chronologically:

Owner Ledger Dates
  • The date reflected in the lefthand column is the actual transaction date, not the “bill date”. This is the date the transaction was actually processed. 

If you have multiple properties with Nomadic, you'll see the address for each transaction in the "Location" column:

Ledger Property Column
  • You can filter the ledger to look at just one property, all properties, or specific sets of properties. 
  • If you only have one property with us, you’ll just see the ledger for that property. 

The Description column displays the transaction type:

Owner Ledger Description Column
  • BILL: this is an expense transaction, such as for repair costs or management fees.
  • CHARGE: this is a transaction  billed to the tenant, most typically a rent payment. 
  • NACHA EXPORT: this is a credit we processed to your distribution account. This type of transaction is how you get paid! 

The Amount column shows the dollar value of each transaction:

Owner Ledger Amount Column
  • Positive Amounts: if an amount is positive, it reflects a transaction that is payable to you. Typically, this will be a rent payment that we collected from your tenants. On occasion, a positive number could also signify a journal entry or credit adjustment. 
  • Negative Amounts:  if an amount is negative, this is a transaction that is either payable to Nomadic or is an amount that has already been paid to you. Typically this will be for repair costs or management/leasing fees. Owner draws (net distributions into your checking/savings account) also reflect as negative amounts, since they have already been paid to you. 

The Account Balance column shows a sum of positive/negative transactions at a given point in time:

Owner Ledger Account Balance Column
  • Account Balance should always equal zero after a net distribution has been processed. When the balance is zero, this means that all expenses have been paid and you’ve received the remainder as net operating income, leaving a balance of zero (meaning: no one is due any money, as all funds have been distributed appropriately). 

Navigating the Propertyware Owner Portal

Your portal includes some extremely useful features that help you understand your property’s financial performance at a new level, with real-time transparency into every transaction.

Scroll through the snapshots below for an overview of portal navigation! If you need more help or have specific questions about using the portal, you can reach out to your Account Manager any time for a screen share. 

You can filter all info by date range or property:

PW Portal Filters

View a snapshot of income and expenses on your dashboard:

PW Owner Dashboard View

See every transaction in real-time on your ledger:

Owner Portal Ledger View

Statements and forms will be posted to your documents library:

Owner Portal Document Library

View a suite of real-time financial reports:

Portal Reports View

See a running list of all bills, and drill down for more detail:

Owner Portal Bills View

Under Bill Details, you'll find dates/descriptions/amounts and more:

Portal Bill Details

You can also communicate with your Account Manager through the portal:

Owner Portal Communication Tools

How do net distributions work?

Net distributions keep your accounting clean and simple. Each month we’ll collect rent from the tenants, deduct any repair expenses for the previous month and any management/leasing fees for the current month, and credit the remaining net operating income to your account. 

Net Distribution

You’ll receive a statement via email each time a net distribution is processed, and can view all transaction details in your Propertyware owner portal.